Reset your password

  • Go to our password reset tool.
  • Enter your email address and click Submit.
  • Check your email inbox and find an email from Aura - Museum Genius. -> Check your junk/spam folders if you don't see it.
  • Click the Reset password link in the email. A new web page will open.
  • Type your new password in both fields and click Reset password button.
  • Go back to the app and sign in with the email address you used to reset your password and the new password.

Any questions?

We're here to help you get started.

Try our help centre to browse our articles to find the information you need. If you can't find what you are looking for or need further support please contact us and we will be happy to help.

Aura team